Questions? We've Got Answers.
Find quick answers to the things you may want to know before getting started.
Simply send us the product link, photos or details of what you'd like to purchase. We'll source the product from trusted suppliers in China, and provide you with a detailed quote including all costs.
We need the product link, the quantity, your couriers address in china (if you don't have a courier, we'll provide one). Any additional information and any information you deem necessary.
Absolutely! You can send us product links from any online marketplace.
Yes! If you have a photo of the product you want, send it to us along with any specifications or details you know. We'll do our best to locate the exact item or a suitable alternative.
Yes, you can request multiple products in a single order. We'll consolidate everything and provide you with one comprehensive quote covering all items and shipping.
Once we review your request and source the product, we'll send you a detailed quote via email or your preferred communication method. The quote will include all costs broken down clearly.
Your quote includes the product cost, shipping from the supplier to our China warehouse, and any applicable fees. Everything is transparent with no surprises.
No. We believe in complete transparency. All costs are clearly outlined in your quote before you commit to the order.
Quotes are typically valid for 7 days. Product prices and availability can change, so we recommend confirming your order within this timeframe to lock in the quoted price.
We accept bank transfers, credit/debit cards, and other secure payment methods. Payment details will be provided with your quote.
Payment is required after you approve the quote and before we purchase the product from our suppliers. This ensures we can secure your order immediately.
Most products arrive at our China warehouse within 3-7 business days after purchase, depending on the supplier's location and shipping method.
Yes! We handle both individual and bulk orders. Bulk purchases may qualify for better pricing from suppliers, which we'll pass on to you in your quote.
Absolutely. You can request multiple different products, and we'll source them all, consolidate them at our warehouse, and ship them together to save on shipping costs.
We'll notify you as soon as your order is purchased and provide tracking information when it's shipped to our China warehouse.
Yes, just let us know the exact brand and model you want. We'll do our best to source it. If it's unavailable, we'll suggest comparable alternatives.
If a product is out of stock or discontinued, we'll contact you immediately with alternative options or offer a full refund if you prefer not to proceed.
Yes! If you have a preferred courier with a presence in China, we can arrange to have your order delivered to them. Just provide us with their address at checkout.
We'll need your courier's China warehouse address, and/or, and any special delivery instructions they require.
No problem! We work with reliable shipping partners and can arrange international shipping directly to Jamaica. We'll include shipping options in your quote.
Your order will be delivered to your courier's China warehouse, or if you're using our shipping service, they can deliver directly to your address in Jamaica.
Either your chosen courier or our trusted shipping partners will handle the international leg. We'll coordinate everything to ensure smooth delivery.
Once your order is delivered to your courier in China, they'll handle the shipping to Jamaica. We'll provide you with all necessary documentation and tracking information.